Q. How do I place an order?
- Choose your products, select any required options and quantity, then click Add to Cart.
- Open your cart, review the items and quantities, then click Proceed to Checkout.
- If you are not signed in, you can sign in to your existing account or continue as a guest without registering.
- Enter or check your contact and shipping details. Click Confirm address when prompted.
- Select an available Shipping Method and Payment Method.
- Review your items, shipping charge, discounts and total. Apply an eligible voucher or leave an optional remark if needed.
- Review the terms and conditions, then click Place Order. Follow the payment instructions shown for your order.
Q. What are the payment methods available?
Currently we only accept bank transfer
1. Online Bank Transfer
Bank : Hong Leong Bank Berhad
Bank Account : 11500021409
Account Name : Dynamic Book Store (Taiping) Sdn. Bhd.
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] or whatsapp us at 0165111324
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How do I update my personal information and shipping address?
- Sign in to your account. Open My Profile to update your personal information, or My Addresses to manage your shipping addresses. Save your changes using the button shown on the page.
Q. I forgot my Password. How can I reset it?
- On the Login page, click Forgot Password?.
- Enter the email address used to register your account, then click Submit.
- Check your email and follow the password recovery instructions to reset your password.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at [email protected] or whatsapp us at 019-5595271 with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia
Q. How long does the delivery usually takes?
Delivery usually will takes about 1-2 working day.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly whatsapp us at 016-5111324 for us to clear your doubts.
